Support Info

SuisseID Support

SuisseID Helpline
Monday to Saturday, 07.00 to 17.00 o'clock

Phone 0900 008 007
(for technical support, at local rate)

SuisseID Support Portal
To the SuisseID Support Portal

General Support

Support for Swiss and European Clients
Monday to Friday, 08.00 to 17.00 o'clock
and for emergencies (24x7x365)

QuoVadis Trustlink Schweiz AG
Poststrasse 17
9001 St. Gallen
Switzerland
info.ch(at)quovadisglobal.com

Phone +41 71 272 60 60
Fax +41 71 272 60 61

Remote Support
Start Remote Support (according to prior agreement with QuoVadis)

QuoVadis Global Helpdesk
(Global Helpdesk only in case of need)

Phone +001 441 278 2815

QuoVadis provides managed digital certificate services for enterprises and governments. QuoVadis identity services include Public Key Infrastructure (PKI); Digital Certificates for authentication, encryption, and digital signature; SSL Certificates and Extended Validation SSL for websites; Time-stamping; and Root Signing for internal PKI. QuoVadis is official provider of SuisseID. QuoVadis is a Qualified Certification Services Provider (CSP) in Switzerland, the Netherlands, and Bermuda and holds the WebTrust seal. The QuoVadis Root Certificates are trusted in major browsers and operating systems.